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At Creamery Tire Inc, we take pride in offering the best customer experience to Creamery, PA, Norristown, PA and Quakertown, PA. We strive to provide our customers with the best experience possible each visit.
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Selected Category: Tire Services
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The shop is a good 20 miles from my residence, but went there at the recommendation of a friend. Quick service and relatively friendly staff. However, I call the Dunlop tires I bought "the tires from hell." My car has never felt the same since I bought them. They run rough despite the wheels being balanced several times. I always have a slow leak on one or the other tire so that I have to go to the Wawa air pump every other day. Problems have been addressed at the Skippark shop but persist. Paid Toyota to have a go at them - temporary fix - the problems soon returned. Now I have a kind of slapping noise when I drive, yet the tires look clean. I originally came from a place where cars went to grow up, and dunlop tires were the king of the road. What I bought has me grinding the enamel out of my teeth to the gums.
Business reply to this review:
I am sorry for the experience you are having. If the tires appear to be fine but are making some sort of noise please contact us so we can see if there is a defect or warranty problem we can get covered for you. We certainly do not want you to be unhappy with the tires you purchased.
I bought 4 tires a couple months ago and am pleased with the selection that was recommended. What I was/am not pleased with is the fact that I went out the next morning to find a flat tire Called creamery and they offered no assistance just bring it over or even a let us make this up to you for all your inconvenience I was late to work, my daughter was late to school and my husband had to leave work to take care of it. Thanks goodness I had road side assistance Definitely y disappointed in the way this was handled
Dina, I apologize for the situation. This was not handled correctly by the person you talked to on the phone. While we do not have any road service, we do have a local service shop that they should have offered to to contact to get the car towed or the spare put on for you. I will let our customer service manager know about this so we make sure to remedy this situation for you on your next visit.
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